Privacy policy.
Last Updated: 01/28/2026
Plant Theory values your privacy. This Privacy Policy explains how we collect, use, and protect your information.
1. Information We Collect
We may collect the following information:
Personal Information
Name
Email address
Phone number
Billing information (processed securely by third parties)
Order history
Technical & Usage Information
IP address
Device and browser information
Location data
Cookies and analytics data
Marketing Information
Newsletter signups
SMS and email communication preferences
2. How We Use Your Information
We use your information to:
Process and fulfill orders
Verify age and identity
Manage accounts and loyalty programs
Communicate about orders, products, and promotions
Improve website functionality and user experience
Comply with legal obligations
3. Marketing Communications
You will only receive email or SMS marketing communications if you opt in. You may unsubscribe at any time using the link provided in messages or by contacting us.
By opting in, you agree to receive promotional and transactional SMS messages from us. Message frequency varies. Message and data rates may apply.
4. Cookies & Analytics
We use cookies and tracking technologies, including Google Analytics and Meta Pixel, to understand how users interact with our Site. You may adjust cookie settings through your browser preferences.
5. Sharing of Information
We may share your information with:
Marketing platforms
Analytics providers
Delivery and fulfillment partners
Technology platforms such as Cova and Mosaic
We do not sell your personal information.
6. Data Security
We take reasonable measures to protect your information using administrative, technical, and physical safeguards. However, no system is completely secure.
7. Your Rights
Depending on applicable law, you may have the right to:
Access or correct your personal information
Request deletion of your data
Opt out of marketing communications
Requests may be sent to Support@planttheorytx.com.
8. Age Restriction
This Site is intended for users 21 years of age or older. We do not knowingly collect data from individuals under 21.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.
10. Contact Us
Mobile and SMS Information Use
Your mobile information will not be shared with third parties for marketing purposes.
Data sharing is limited strictly to the business's operational purposes.
We do not transfer your personal data to any external organizations under any circumstances, even with your consent.
Data Protection Measures
Access controls are in place to prevent unauthorized data sharing.
Staff receive regular training on data privacy and security.
We conduct regular audits to ensure compliance with data protection policies.
Opt-Out Instructions
To opt out of SMS messages, reply STOP or UNSUBSCRIBE.
For help, reply HELP
Contact Information
If you have questions or wish to contact us regarding your privacy or SMS communications, please email support@planttheorytx.com or call (903) 574-3027.